Successful booking!
Your reservation was registered in our system.
If you chose to pay at a bank office or correspondent bank, remember that the service is subject to the confirmation of your payment. You must send us your proof of payment as soon as possible, so we can prepare your service.
Please read the following instructions carefully.
Get in touch with us
Why are we asking you for this?
This is the best way to ensure that we communicate in a timely manner. Sometimes customers misspell their contact number on the reservation form or do not realize that they do not have coverage or connection on their phones. If you write to us, we avoid communication errors.
Of course we will also try to communicate with you. We just want to coordinate your service with the utmost immediacy and precision.
Contact channels and schedules
Chat: find the button at the bottom of this website.
Whatsapp line for customers with reservation: +57 324 261 2618
Hours of operation:
- Every day from 7:00 a. m. to 9:00 p. m. Colombia time zone (UTC-5).
If you already have an active reservation or you are enjoying our services, these hours will be extended and we will provide you with permanent attention.
Thank you!
💛💙❤️ ❤️
The Medellín de Cerca Team
